Question 1

What is digital signage software?

Accepted Answer

Digital signage software lets you remotely manage and display content — images, videos, web pages, and live data — on screens in your business. Citadel DS handles scheduling, design, and real-time updates from one cloud dashboard.

Question 2

How much does digital signage cost?

Accepted Answer

Citadel DS starts at $17 per screen per month on the Business plan. Enterprise is $27 per screen per month. Both plans include a 14-day free trial with no credit card required.

Question 3

Do I need special hardware to use Citadel?

Accepted Answer

No special hardware is required. Any commercial display with an HDMI input works. Citadel also sells its own plug-and-play Citadel Player device for $60 — it ships pre-configured and is online in minutes.

Question 4

Can I manage multiple locations remotely?

Accepted Answer

Yes. Citadel DS is 100% cloud-based, so you can manage screens across unlimited locations from a single dashboard, on any device with a web browser.

Question 5

Is there a free trial?

Accepted Answer

Every plan includes a 14-day free trial. No credit card is required. You can cancel at any time — no questions asked.

Question 6

What content apps does Citadel support?

Accepted Answer

Citadel includes 6 built-in content apps: Canva, YouTube, Instagram, Google Drive, Google Reviews, Live Weather, and a News Ticker — all included at no extra charge.

Question 7

Is Citadel secure and GDPR compliant?

Accepted Answer

Yes. Citadel DS is SOC 2 compliant and supports GDPR data handling requirements. All connections are encrypted, and role-based access controls are available on all plans.

Question 8

How is Citadel different from a TV stick or Chromecast?

Accepted Answer

Consumer streaming sticks have no scheduling, content management, or remote monitoring capabilities. Citadel provides an enterprise-grade platform with scheduling, analytics, multi-location management, and 24/7 uptime monitoring.

Retail

Ready to bring your screens to life?